All valuable information collected in one place
Hotel-Face CRM accumulates all guests' questions in a single knowledge base. You can continually replenish the base with answers, thereby constantly providing correct information for both hotel guests and staff
Appreciate the time of your employees
Gone are the days when your employees had to answer the same questions of hundreds of guests.
70% of guest questions are identical and so are the answers to them. The FAQ section offers instant access for both hotel guests and staff to a single database of relevant information
Speed of response and quality
With the help of the FAQ section and instant global search, guests will be able to find answers to their questions in the public knowledge database. This is several times faster than searching for a hotel employee and asking them to give you an answer. Also, it is 100% reliable, because all information is entered into the Hotel-Face CRM knowledge database by responsible and competent hotel staff